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READ Academy

30 courses on BenchStep

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About

The Soft Skills Training programs at READ comprises a portfolio of 100 plus Soft Skills modules with new releases each month especially tailored for learning organizations such as yours. And the unique part of our training is the systems approach that each course encompasses without losing sight of the business strategy.

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Courses from READ Academy

Workplace Essentials

Coaching Salespeople

by READ Academy

A practical online course on sales coaching essentials for building and developing stronger sales teams.

Beginner
Certificate
Technical Skills

Cybersecurity Essentials

by READ Academy

Learn to protect systems and data from cyber threats and attacks.

Beginner
Certificate
Adult Education

Adult Learning

by READ Academy

A course on adult learning principles exploring how adults think, learn, and grow intellectually.

Beginner
Certificate
Administrative Skills

Archive and Records Management

by READ Academy

A beginner-level course on the systematic management, maintenance, and disposal of physical and digital records.

Beginner
Certificate
Personal Development

Business Communication Writing

by READ Academy

A course on writing with clarity, confidence, and purpose across all forms of business communication.

Beginner
Certificate
Supervisors and Managers

Business Etiquette

by READ Academy

A course on professional behaviors, communication styles, and social practices that build confidence and credibility in business.

Beginner
Certificate
Supervisors and Managers

Business Workplace Ethics

by READ Academy

Explore the principles behind ethical decision-making, workplace rights, and responsible business conduct.

Beginner
Certificate
Human Resources

Conducting Annual Employee Review

by READ Academy

Equipping managers with the tools to conduct fair, meaningful, and impactful annual employee reviews.

Beginner
Certificate
Supervisors and Managers

Contact Center Training

by READ Academy

A structured course preparing customer service representatives to handle calls, chats, and emails with professionalism and confidence.

Beginner
Certificate
Supervisors and Managers

Contract Management

by READ Academy

Fundamentals of contract management, from defining key concepts to legal and ethical considerations.

Beginner
Certificate
Supervisors and Managers

Crisis Management

by READ Academy

Recognizing, preventing, and responding to workplace crises with confidence and preparedness.

Beginner
Certificate
Personal Development

Customer Support

by READ Academy

Learn the skills needed to provide efficient, solution-focused customer support across multiple channels.

Beginner
Certificate
Personal Development

Emotional Intelligence

by READ Academy

Build the emotional skills that drive better decisions, stronger relationships, and professional growth.

Beginner
Certificate
Supervisors and Managers

Life Coaching Essentials

by READ Academy

Learn the core principles of life coaching to guide personal growth, goal setting, and meaningful change.

Beginner
Certificate
Supervisors and Managers

Managing Personal Finance

by READ Academy

Master budgeting, saving, investing, and debt management to take control of your financial future.

Beginner
Certificate
Workplace Essentials

Managing Workplace Harassment | FR

by READ Academy

Understand the forms of workplace harassment, your rights, and the steps to address it appropriately.

Beginner
Certificate
Supervisors and Managers

Servant Leadership

by READ Academy

Explore a people-first approach to leadership built on serving others, building trust, and driving team performance.

Beginner
Certificate
Career Development

Social Media Marketing

by READ Academy

Harness the full potential of social media platforms to grow audiences, drive engagement, and achieve business goals.

Beginner
Certificate
Personal Development

Stress Management | Swift

by READ Academy

Learn to manage stress with simple, effective online course.

Beginner
Certificate
Workplace Essentials

Taking Initiatives

by READ Academy

Step up, act decisively, and go beyond your basic responsibilities, this course builds the mindset of a proactive self-starter.

Beginner
Certificate
Supervisors and Managers

Team Building through Chemistry

by READ Academy

Build stronger teams through interpersonal chemistry, trust, diversity, and shared goals that drive outstanding results.

Beginner
Certificate
Career Development

Telephone Etiquette

by READ Academy

Understanding the art of professional phone communication across inbound calls, outbound calls, and difficult conversations.

Beginner
Certificate
Workplace Essentials

Telework and Telecommuting

by READ Academy

Learn what it takes to stay productive, organized, and accountable while working remotely.

Beginner
Certificate
Information Technology

The Cloud and Business

by READ Academy

Understand how cloud technology works in business and how it reshapes the way organizations store, manage, and process data.

Beginner
Certificate
Career Development

Top Ten Sales Secret

by READ Academy

The proven techniques top sales professionals use to close deals, build relationships, and consistently outperform the competition.

Beginner
Certificate
Career Development

Train the Trainer

by READ Academy

Develop the skills to design, deliver, and lead engaging training sessions that educate, motivate, and inspire any audience.

Beginner
Certificate
Workplace Essentials

Universal Safety Practices

by READ Academy

A comprehensive safety course covering essential practices to prevent accidents, protect employees, and foster a culture of responsibility across all industries.

Beginner
Certificate
Supervisors and Managers

Women in Leadership

by READ Academy

A research-driven leadership course designed to help women navigate challenges, build influence, and advance their careers.

Beginner
Certificate
Workplace Essentials

Workplace Harassment | FR

by READ Academy

Equip employees, supervisors, and managers with the knowledge to identify, prevent, and respond to all forms of workplace harassment.

Beginner
Certificate
Soft Skills and Communication

Leadership in Action

by READ Academy

Learn to lead effectively through action and decision-making

Beginner
Certificate